The check-in time is from 2:00 p.m. (local time) and departure time (check out) at 11: 00hs. After this time, the 50% of the rate will be charged automatically in the form of Late Check Out.
Otherwise, outside the established schedule, both entry and exit must be consulted and will be granted according to availability
As a guarantee of the reservation, we request the advance of 50% (fifty percent), made through a deposit in our bank account, or by providing the data of the Credit Card. These data will be provided by the Hotel to the owner once the reservation is made.
Any change or cancellation must be made 48 hours. prior to arrival, otherwise the advance made (via Bank or TC) will be charged as NO SHOW.
Unsecured reservations are subject to cancellations based on availability.
It is considered "Early Departure" when a guest, is removed earlier than expected in the confirmation of the reservation. This exit must be informed with a minimum of 24 hours. before the check out date. Otherwise you will have a penalty of one night as a result of an out-of-term modification.