Reservation Policies

Reservation Policies

  • The check-in time is from 2:00 p.m. (local time) and departure time (check out) at 11: 00hs. After this time, the 50% of the rate will be charged automatically in the form of Late Check Out.
  • Otherwise, outside the established schedule, both entry and exit must be consulted and will be granted according to availability
  • As a guarantee of the reservation, we request the advance of 50% (fifty percent), made through a deposit in our bank account, or by providing the data of the Credit Card. These data will be provided by the Hotel to the owner once the reservation is made.
  • Any change or cancellation must be made 48 hours. prior to arrival, otherwise the advance made (via Bank or TC) will be charged as NO SHOW.
  • Unsecured reservations are subject to cancellations based on availability.
  • It is considered "Early Departure" when a guest, is removed earlier than expected in the confirmation of the reservation. This exit must be informed with a minimum of 24 hours. before the check out date. Otherwise you will have a penalty of one night as a result of an out-of-term modification.